Maintenance & Support

Halcyon Technologies Offshore maintenance Services provides reliable and timely support to your company which are very essential for uninterrupted Business operations. We provide comprehensive maintenance and total support services which help you maximize your technology investments for optimal business value.

Halcyon Technologies provide complete, yet flexible offshore, maintenance and support options to meet your requirement. As most of the Businesses these days are highly dependent on IT Services, Halcyon Technologies Offshore support company provide Application, maintenance services and IT Solutions which ensures your business applications are managed seamlessly, provide secured High Performance platform and enhance your business by transforming critical applications to meet changing business needs.

Halcyon Technologies Offshore Maintenance Services

  • Identify and rectify the corrective, incidental issues and errors
  • Plan and implement the action to avoid future problems based upon past incidents, anticipation and feedback, and continuous improvement
  • Provide adoptions/changes to applications resulting due to external environment Carry out functional modifications

24/7 Helpdesk Support Aims at

  • Settling the request for change based on the priority through corrective, preventive, adaptive and perfective maintenance
  • Confirming the receipt, and acknowledgement

Incident Management Solutions include

  • Modification Management
  • Maintenance and renewal
  • Program management and distribution Dedicated team 24/7 support
  • Lower cost resources
  • Focus on Core activity with in-house team
  • Rapid time to realize and Time to Market the software product

Service Level Agreement assurance

  • Legacy product maintenance
  • Component Development and upgradation
  • Support to multiple platform versions
  • Localization and customization of core products